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Customer service : cs@dctwatch.com
REFUND POLICY

Refund Policy

If you are returning products for exchange / refund:

  • All products must be post-marked no later than 3 days after you have received your product 
  • The product condition must be 100% BRAND NEW this means that it must never have been worn, nor unpacked. 
  • Please insure your return. We are not responsible for lost or damaged products during the shipping process. All shipping costs incurred as such are not refundable. 
  • The product is subject to final inspection for the above conditions before your return is processed 
  • Tampered products will not be exchanged/refunded. This means that if the watches have been opened up, or otherwise tampered or damaged, the return/refund policy will be considered null and void 
  • All refunds will be effected after the return product is received and inspected. Refunds will be in full, less shipping & handling charges (non-refundable), Paypal service charges and the credit card processing fee charge (non-refundable, if payment was made via credit card).
A Dream. An Idea. A Place.
Celebrating and Enriching
the Human Experience.
 
To us, dctwatch shop was used to be a dream. Now it comes true. What you see, smell, taste and feel here is a dream being carefully nurtured. It is an area whose pledge is to people. What we offer in the form of art and culture, spirit and service, is homegrown and available to all.
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